Goods must be returned in an unused, re-saleable condition, with their original packaging, and all labels still attached. They should also be securely packaged in a sealed box to make sure the contents are protected during transit. Our Returns team will review all items to check they meet the criteria outlined in this Returns Policy. If an item is returned outside of our Returns Policy, the return may be rejected, and the item sent back to you. Your return postage fee will not be refunded. We will contact you if this happens.
All refunds will be issued to your original payment method within 5 days of the item arriving at our warehouse. We’ll send you a confirmation email when the refund has been processed. Please note, it may take up to 10 days from the date of refund for the funds to appear in your account, this will depend on your bank.
Return postage is non-refundable.